Care Guide

Once your beautiful item arrives, we know you’ll want to give it lots of love and attention to ensure it stays in top notch condition. Below are some super-duper tips to help you do this.

Of course, as well as below, our friendly Customer Services team is always on hand. Just drop them an email at or give them a bell on 020 8939 3800 and they’ll be happy to help.

Keeping your sofa bed, sofa and armchair tip top

When it arrives



You may find that the seat and back cushions look and feel firmer than you expected. Don’t worry, this is normal, and they’ll settle down with use. To help speed up the process, give them a good plumping and turn them over every so often.

Sunlight & radiators

Sunlight & Radiators

Try not to put your item in a position where it will be exposed to sunlight for a long period of time as the colour may fade. Heat from radiators may have the same effect so allow some healthy space between them too.



Some fabrics, such as brushed cottons and linens, have a layer of fibres on the surface and may well pill or lint, a bit like your most loved winter jumper. This is normal and will disperse in time, however if you can’t live with bobbles then a de-fuzzer is a fabulous encouragement tool!


Daily Care

If you've opted for either our siliconized hollow fibre or our feather-wrapped foam seat cushions, to keep them looking as lovely and full as they do in our piccies you'll need to be prepared to give them a good (and you may well work up a sweat) plumping. If you think you're not going to do this then steer clear and stick with our reflex foam filling, which is far better behaved. The best way to plump cushions is to:

Daily Care Guide

Weekly Care

Weekly Care Guide

Monthly Care

Monthly Care Guide

Keeping your sofa bed and bed mattress tip top

When it arrives

When it Arrives Guide