Whilst we think it’s great to be able to customise your item for your home to ensure the perfect fit, we do recognise it can be quite daunting too. We want you to be delighted with your choices so we've put together a W&H customisation guide to help you. Of course, alongside this guide our knowledgeable team are always on hand and happy to help you further so do get in contact if you have any questions.
Step 1: Choose your style & size
Whether you’re looking for something more traditional or more contemporary, at Willow & Hall we’ve got a great selection so you can easily find the perfect style to suit your home. The ideal style should look great in your home, suit your lifestyle and family needs and also tick the boring but practical ‘it fits’ box.
Step 2: Choose your fabric
We’ve got over 100 fabrics for you to choose from so we’re sure we’ve got the perfect one for you. Each and every one has been hand-picked by our design team and gone through the rigorous rub test to ensure you not only get a beautiful fabric but a durable one too.
To view all our fabrics, have a peek at our Free Samples page, or even better, once you’ve chosen the design you like, use our style creator - click on the model you love and then select a fabric to see what your style looks like in your chosen material.
Once you’ve managed to select your favourite fabrics (this might involve quite a few cuppas!) feel free to order them on our Free Samples page and we’ll wing them to you pronto so you can see how they look in your décor.
Don’t forget as well, if you’re not wild with excitement about any of our fabrics then not to worry, we can always make it in your own fabric for you. Just give our team a call and we’ll happily let you know how this works.
Step 3: Choose your seat cushions
Choosing the right seat cushions on your sofa is super important to ensure you get the comfort and maintenance that is perfect for you. We offer 3 types, all of which offer different squish and shake factors. Please note: seat heights will vary very slightly depending on your seat choice.
Don’t forget, whatever you plump for (sorry we couldn’t resist), when your sofa first arrives they may feel a little firmer than expected. This is because they’re brand spanking new. Get cosy on your sofa and after a few weeks of use they’ll relax and feel just right.
If you’re ordering one of our two-fold sofa beds, as well as considering the steps above it’s really important to think about the mattress you want. Choose between one of our three luxurious W&H signature mattresses - open sprung, pocket sprung or memory foam.
Just want an occasional sofa bed?
Remember, if you're looking for something for guests or yourself to sleep on only occasionally, you might want to consider our Appley which comes as a 1, 2 or 3 seater. Easy to use and a real space saver with no arms, it's a really popular choice amongst our customers looking for something to use less regularly but who still want a great night's sleep.
View the Appley Range
Extra Scatter Cushions
Perhaps order some extra scatter cushions in matching or contrasting colours and fabrics? Our interior designers tell us it's the perfect way to instantly change the look of your item without having to buy a new one!
You can order these to match your item. They're the perfect armour for the popular arm spillage zone and can be conveniently removed for cleaning.
Feet, whilst appearing a small detail, actually play a leading role in finishing off the look so we try and encourage our customers to order those which come with the model. If however you truly prefer other feet we offer then please do give our team a call or drop us an email and we'd be happy to discuss your options for swapping them.
We offer nifty removable arms on all our 2 and 3 seater sofa beds (except the Burstow) to help with delivery through tight passageways into your room of choice. If you think you might need these then take a peek at our handy Dimensions and Delivery Guide to read about minimum door widths and how removable arms can help. Please note, our Westbury and Fosbury are designed, as standard, with arms that click on and off so removable arms are not required as an extra for this design.
Stain proofing & extra cushion covers
No fabric guardsman or stain protector will offer you a life full of stain free sofas. They‘re all prone to wearing off and will certainly come off if you spot clean or wash your sofa. Given this, here at W&H, we take a slightly different approach to stain proofing. Firstly, the majority of our fabrics are either machine washable or spot cleanable. In addition, we offer removable cushion covers on all our models meaning if you do get a pesky spillage you can simply remove the offending cushion cover and pop it on a cool wash. You can read more about this in our handy Fabric Guide.
Extra fabric by the metre
All our fabrics are available by the metre for co-ordinating upholstery projects such as cushions and footstools. Just give our team a bell and let them know how many metres you require and we'll let you know how much this will cost direct from the mill.
When you're ready...
Once you're ready to purchase then you can place your order online, by phone or in our London showroom. In each case you'll be talked through all of your customisation choices to ensure you're absolutely happy.